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ZERO-DOWN TIME NETWORK
Without the best network, the best web
applications, server infrastructures and
operating system environments are crippled.
From its genesis, the Zero-Downtime
Network was designed with one purpose in
mind — providing an unequalled and
uninterrupted experience for our customers
and their end users.
And this is how the Zero-Downtime Network
accomplishes it:
Not using our network for any purposes other
than managed hosting- no telecom services or
cable TV service take priority over our
customers needs.
Using only high performance bandwidth,
unlike many cheaper hosting providers
Partnering with nine network providers to
provide multiple redundancies in information
flow to and from the server and end users.
Fibre carriers enter the data centre at
disparate access points protecting the
network from complete service failure in the
unlikely event of a network cut.
Proactive management support that
continually monitors and automatically
improves the network topology and
configuration in real time based on route
efficiency and end-user performance,
ensuring the fastest and most reliable
network connections.
A highly redundant network configuration
developed with Cisco to protect against
single points of failure at the shared
network level (with an option to extend into
the customer's VLAN environment).
Partnering with Cisco and Arbor Networks to
create ever-improving methods to monitor and
secure our network from intrusions.
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SECURITY
Strictly monitored access to the data centre using
keycard protocols, biometric scanning protocols and
continuous interior and exterior surveillance.
Access limited to data centre personnel only without
exception.
All data centre employees undergo thorough background
security checks before being employed.
PRECISION ENVIRONMENT
The data centre's HVAC (Heating Ventilation Air
Conditioning) systems are N+1 redundant, ensuring that a
duplicate system can immediately come online in the
event of an HVAC system failure.
All air is circulated and filtered every 90 seconds to
remove dust and contaminates.
An advanced fire suppression system designed to stop
fires from spreading in the unlikely event one should
occur.
All cables are securely tied down with cable racks
suspended from ceilings providing dual routes for all
cables.
CONDITIONED POWER
In the unlikely event of a total utility power outage,
the data centre's power systems are designed to run
uninterrupted with all servers being fed conditioned UPS
(Uninterruptible Power Supply) power.
The UPS power subsystem is N+1 redundant, with
instantaneous failover if primary UPS fails.
For extended utility power outages, routinely tested,
on-site diesel generators can run indefinitely.
CORE ROUTING EQUIPMENT
The data centre use only fully redundant,
enterprise-class routing equipment.
All routing equipment is housed in a secured core
routing room fed by its own redundant power supply.
Fibre carriers enter the facility as disparate access
points to guard against service failure.
NETWORK TECHNICIANS
Only certified networking and security teams that are
thoroughly experienced in managing and monitoring
enterprise level networks are employed for support.
Certified Network Technicians are trained to the highest
industry standards to ensure our guaranteed 100%
infrastructure. |
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